ONE Connect is for all employees

ONE Connect is an employee app and web-based resource to connect, engage, and build an inclusive community across the Centuri family of companies. With ONE Connect, you can:

  • Stay informed with company news
  • Access company resources and systems
  • Connect with fellow employees and engage with shared content
  • Provide feedback to leadership
  • Personalize the information you receive choosing from a variety of content channels

Getting Started is Easy

On your mobile device, download the FirstUp app from the Apple App Store or Google Play store. FirstUp is the app that houses ONE Connect.

Use ONE Connect on your computer.

Click HERE to open ONE Connect in your computer’s browser. Follow the steps below to sign up.

Whether you’re on the mobile app or computer, follow these steps to sign up:

  • Click Have an organization code?
  • Enter Centuri as the organization code.

 

  • Select ONE Connect/Centuri.
  • There are two options for signing in: Username or SSO (single sign on). If you have company network sign-in credentials, use SSO.
    • For Username sign-in:
      • At the bottom of the page, select Don’t have an account? Join now.
      • Enter your work email address (if you have one), a personal email address (if you don’t), or create a username (if you prefer not to include your email).
      • Create a password.
      • Select Join Now.
      • If you used your email, confirm your identity from a verification email in your email inbox. For those using a company email address, we recommend using your desktop to view this email.
      • If you entered a personal email address or username without an email, ONE Connect will also prompt you to enter your First NameLast Name, and Employee ID Number to verify your identity. You can find your Employee ID Number on your pay stub.
    • For SSO sign-in:
      • Click Sign In.
      • Enter your Centuri Group login credentials (the same ones you use for your work computer).
      • Click Sign In.
  • To get relevant content in your Feed, you have to join Channels.
    • On the mobile app, tab the stack icon in the lower right corner, then Discover.
    • On the web, click the Channel Quick Link at the top beneath the ONE Connect banner.

No company email? No problem.

Sign up with a personal email account or create a username and password. Follow the Username sign-up instructions above.

We’re just getting started!

Over time, ONE Connect will become more robust with targeted information from your operating company and local leadership. The app will always be evolving with additional resources, content channels, and opportunities to share ideas or feedback. Check the app often to see what’s new!

Additional Resources

Below are resources you can easily download, print, and share.

Frequently Asked Questions

Q: What is ONE Connect?

A: ONE Connect is a mobile and web-based resource for all employees at every Centuri company. It is another way for employees to receive company information, access company resources and systems, engage with shared content, provide feedback to leaders, and overall feel better connected in our inclusive community. Using ONE Connect is voluntary and not required to perform job duties. It does not replace other tools or methods for delivering essential communications.

Q: Who should use ONE Connect?

A: From the field to the office, ONE Connect is for every employee of a Centuri company in the U.S. and Canada.

Q: How can I access ONE Connect?

A: Two ways. You can access ONE Connect on an Apple or Android mobile device using the FirstUp app (which is the app that houses ONE Connect). Or you can access ONE Connect using your computer’s web browser.

Q: How can I download the ONE Connect app and sign up?

Text “Connect” to 900900 to download the FirstUp app, which is the app that houses ONE Connect. Or download the FirstUp app from the Apple App Store or Google Play store. If you don’t have a phone or prefer using a computer, sign up HERE.

  • Click Have an organization code?
  • Enter Centuri as the organization code.
  • Click on ONE Connect/Centuri.
  • There are two options for signing in: Username or SSO (single sign on). If you have company network sign-in credentials, use SSO.
    • For Username sign-in:
      • At the bottom of the page, select Don’t have an account? Join now.
      • Enter your work email address (if you have one), a personal email address (if you don’t), or create a username (if you prefer not to include your email).
      • Create a password.
      • Select Join Now.
      • If you used your email, confirm your identity from a verification email in your email inbox. For those using a company email address, we recommend using your desktop to view this email.
      • If you entered a personal email address or username without an email, ONE Connect will also prompt you to enter your First NameLast Name, and Employee ID Number to verify your identity. You can find your Employee ID Number on your pay stub.
    • For SSO sign-in:
      • Click Sign In.
      • Enter your Centuri Group login credentials (the same ones as for your work computer).
      • Click Sign In.
  • To get relevant content in your Feed, you have to join Channels.
    • On the mobile app, tab the stack icon in the lower right corner, then Discover.
    • On the web, click the Channel Quick Link at the top beneath the ONE Connect banner.

Q: Is using ONE Connect voluntary?

A: Yes, it’s voluntary and not needed for your job duties or responsibilities as a Centuri employee. The content on ONE Connect will not require you to perform any work. Rather, ONE Connect will help you stay informed, access company resources in one convenient place, and provide you opportunities to give feedback to leaders.

Q: Can I use ONE Connect during work hours?

A: Depends. Make sure you are familiar with company policies and safety protocols regarding use of mobile devices at work. If you can’t use a cell phone on the job, you can’t access ONE Connect on the job. But if your duties allow for it, you’re encouraged to spend some time each day catching up or exploring. We created ONE Connect because we want you to feel connected. We want you to use it!

Q: Will I get compensated for the time or data I use while on ONE Connect?

A: No, using ONE Connect is voluntary. As the ONE Connect app’s data usage is minimal, there will be no stipend or compensation for using it.

Q: Can I post content on ONE Connect?

A: We want you to engage with the ONE Connect community, and part of that is being able interact with content with likes and comments, as well as sharing content of your own. Initially, there will be two channels open for shared content — a Shout Outs channel for recognizing your co-workers, and the Building Better channel featuring the ways people are helping in the communities where we work. As ONE Connect grows, we will add more features and ways to interact with content.

User-submitted content is subject to review by program administrators before being posted.

Q: Will downloading ONE Connect give Centuri access to my personal information and data on my phone?

A: No, Centuri will NOT have access to other data on your phone outside of the app. The company will not be able to monitor your location.

Q: Do I have to enable push notifications?

A: No, but it is highly recommended so you are alerted when important messages are shared with you.

Q: What is SocialChorus?

A: SocialChorus is the developer of FirstUp application that serves as the platform for ONE Connect.

Q: Where can I find help using ONE Connect?

Q: What do I need to know about the Terms of Use and Privacy for using ONE Connect?

A: In addition to the SocialChorus Terms of Service and Privacy Policy, please keep the following in mind when using Centuri’s ONE Connect:

    • Use of ONE Connect is voluntary and not required for your job duties
    • Downloading One Connect will not give Centuri access to any other personal information or data that may be on your phone outside of the app
    • As use of ONE Connect is voluntary and the app’s data usage is minimal, there will be no stipend or compensation for using it on your personal device
    • Please be respectful of your co-workers while engaging on the platform.  Engaging in any harassing, threatening, intimidating, or discriminatory conduct or making maliciously false statements on ONE Connect is prohibited and may result in disciplinary action.